Responsible Gaming at tp77 — Play Smart, Stay Safe

At tp77, we believe that gaming should always be a form of entertainment — never a financial strategy, never a way to recover losses, and never a source of stress. Responsible gaming is not a disclaimer we print at the bottom of a page; it is a core part of how tp77 is designed and operated for players across Dhaka, Chittagong, Sylhet, Rajshahi, and every corner of Bangladesh.

We provide a range of practical tools that allow you to manage your own gaming behaviour proactively. Whether you want to cap your daily deposits, take a short break from the platform, or exclude yourself permanently, tp77 makes these options straightforward and accessible directly through our support team. We also encourage all players to engage with the guidance on this page and to reach out to our support team at any time if gaming is no longer feeling fun.

Problem gambling can affect anyone. It does not always look the same — for some people it develops gradually, and for others it appears more suddenly during a period of financial stress or personal difficulty. The following are common warning signs that gambling may have become a problem:

• Gambling with money needed for essential expenses such as rent, food, or bKash bill payments.
• Chasing losses — continuing to bet in an attempt to win back money already lost.
• Lying to family or friends about the amount of time or money spent on gambling.
• Feeling anxious, irritable, or restless when not gambling, or when trying to cut down.
• Gambling becoming the primary way of dealing with stress, boredom, or negative emotions.
• Borrowing money or selling personal possessions to fund gambling activity.
• Neglecting work, studies, family responsibilities, or personal relationships due to time spent gambling.

If two or more of these signs feel familiar, we strongly encourage you to use tp77's responsible gaming tools or speak with a trusted person in your life. You can also contact our support team for a confidential conversation about your options.

tp77 provides the following responsible gaming tools to every registered player. All tools can be activated by contacting our support team via the email in the footer of this page. We aim to process all tool requests promptly, and most are activated within 24 hours.

Regardless of how much experience you have with online gaming, the following practical habits can help you keep your play enjoyable and within healthy boundaries:

• Set a fixed entertainment budget for gambling — treat it like a night out, not an investment. Once your budget is spent, stop playing.
• Never gamble while under the influence of alcohol, medication that affects judgement, or when you are feeling emotionally distressed.
• Take regular breaks during gaming sessions. Stand up, drink water, and check in with how you are feeling before continuing.
• Keep gambling separate from your financial planning. Never use loan funds, emergency savings, or money from bKash mobile banking needed for daily expenses.
• Talk openly with someone you trust if gambling is starting to feel less like fun and more like a habit you cannot easily step away from.
• Remember that gambling outcomes are based on chance. No strategy, system, or pattern guarantees a win, and past results never predict future outcomes.

Deposit limits on tp77 allow you to control exactly how much money enters your gaming account within a chosen time window. You can request a daily limit (e.g. ৳1,000 per day), a weekly limit (e.g. ৳5,000 per week), or a monthly limit. When you reach your limit, no further deposits via bKash, Nagad, Rocket, or any other payment method will be accepted until the limit period resets.

Lowering a deposit limit takes effect immediately. Increasing a deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active — this is a deliberate design to prevent impulsive limit increases during a losing session. To set or adjust your deposit limit, contact the tp77 support team via the email in the footer.

Self-exclusion is the most comprehensive responsible gaming tool tp77 offers. When you request self-exclusion, your account is suspended for the chosen duration and you will not be able to log in, deposit, or place any bets during that time. Requests for self-exclusion are irreversible for the chosen minimum period — tp77 will not accept requests to lift a self-exclusion early.

Self-exclusion options available at tp77 are: 30 days, 3 months, 6 months, 12 months, and indefinite (permanent). During self-exclusion, tp77 will not send you any promotional emails, bonus offers, or marketing messages. We will also take reasonable steps to prevent the creation of a new account during an active self-exclusion period.

If you feel you need a brief pause from gaming but do not want to close your account permanently, the tp77 time-out feature allows you to suspend your account for a short defined period: 24 hours, 48 hours, or 7 days. During a time-out, your account is inactive — you cannot log in, deposit funds, or place bets. Your account balance, player history, and existing bonuses are preserved and remain accessible after the time-out expires.

The time-out feature is ideal for players who recognise they are playing more than they planned during a particular week, or who want to take a step back without fully closing their account. To activate a time-out, contact the tp77 support team via the email address in the footer of this page with your account details and preferred time-out duration.

If you share a device or mobile phone with children or younger family members, we recommend the following steps to prevent accidental access to tp77:

• Always log out of your tp77 account when you finish a session, especially on shared devices.
• Enable device screen lock or app lock with a PIN or biometric that only you know, so children cannot open your device.
• Do not save your tp77 login credentials in your device browser's autofill if children have access to that browser.

If gambling is causing you stress, financial difficulty, or relationship problems, please do not hesitate to reach out. Our support team handles responsible gaming requests with complete confidentiality. There is no judgement — our goal is to help you access the right tools and information so you can make the best decision for your wellbeing.